Privacy Policy

Our Privacy Policy

Effective Date: 01/01/2025

At Get Socked UK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

Contact details: name, email address, phone number
Order information: billing address, shipping address, purchase history
Payment information: We do not store your full payment details. All transactions are processed securely via trusted third-party providers (e.g., PayPal, Stripe).
Account data (if applicable): usernames, preferences
Custom order details: information or artwork provided for embroidery/printing
Marketing preferences: if you subscribe to our newsletter or promotions

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Communicate with you regarding your order or customer service inquiries
Send you promotional emails (only if you’ve opted in)
Customise or personalise your experience
Improve our products and website
Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

Service providers (e.g., payment processors, delivery couriers, website hosting platforms)
Legal authorities if required by law or to protect our business or users

4. Cookies and Tracking Technologies

We use cookies to:

Enhance your browsing experience
Understand how visitors interact with our site
Enable basic features like shopping carts and order tracking

You can manage cookie preferences through your browser settings.

5. Your Rights (Under UK GDPR)

As a UK-based customer, you have rights including:

Access: Request a copy of the personal data we hold about you
Correction: Update or correct your information
Erasure: Ask us to delete your data (subject to any legal obligations)
Objection: Opt out of direct marketing communications

To exercise any of these rights, email us at info@getsockeduk.com

6. Data Security

We take appropriate measures to protect your data, including secure servers, SSL encryption, and trusted third-party services. However, no online system is 100% secure — please take precautions when sharing information online.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of these sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@getsockeduk.com