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Terms & Conditions

Effective Date: 01/01/2025

Please read these Terms and Conditions carefully before using our website. By accessing or purchasing from Get Socked UK, you agree to be bound by these terms.

1. General Information

Get Socked UK is a UK-based online retailer specialising in socks, including grip socks, custom embroidery, and printed products. All prices are listed in GBP (£) and include VAT where applicable.

2. Eligibility

To place an order on our website, you must:​

  • Provide accurate billing, delivery, and contact information

  • Have legal capacity to enter into a contract

3. Product Information

We do our best to ensure that product descriptions, images, and prices are accurate. However, colours may vary slightly due to screen differences, and we reserve the right to correct errors or omissions.

Custom items are made to order and may differ slightly from digital previews.

4. Ordering & Payments

  • Once you place an order, you’ll receive an order confirmation by email.

  • Your order is only confirmed once payment has been processed and accepted.

  • We reserve the right to refuse or cancel any order at our discretion, including where there is a pricing or availability issue.

Payment methods accepted: [e.g. Visa, Mastercard, PayPal, etc.]

5. Shipping & Delivery

Please refer to our Shipping Policy for details on delivery times, costs, and tracking. We are not responsible for delays caused by external couriers or customs.

6. Returns & Cancellations

We offer returns and exchanges in line with UK consumer law. Please refer to our Returns Policy for full details.

Important:

  • Custom, personalised, or embroidered products are non-refundable unless faulty.

  • You have 14 days from delivery to request a return for eligible items.

7. Intellectual Property

All content on our website — including logos, images, product names, and text — is the property of Get Socked UK and protected by copyright and intellectual property laws. You may not reproduce, modify, or reuse our content without written permission.

8. Privacy & Data

We are committed to protecting your privacy. Please see our Privacy Policy for how we collect, use, and store your data in compliance with UK GDPR regulations.

9. Limitation of Liability

  • We are not liable for any indirect or consequential loss resulting from use of our website or products.

  • Our total liability for any claim will not exceed the amount paid for the product in question.

  • We cannot guarantee uninterrupted access to the website or that it will be error-free.

10. Force Majeure

We are not responsible for failure to perform obligations due to events beyond our control, such as natural disasters, strikes, supply chain disruptions, or pandemics.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes are made constitutes your acceptance of the new terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 Email: info@getsockeduk.com

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