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Common Questions

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🧦 Product FAQs

What sizes do your socks come in?

We offer a range of sizes to fit kids through to adults. Check our size guide on each product page for details.

What are grip socks, and who are they for?

Grip socks (also known as non-slip socks) have rubber grips on the sole to prevent slipping. They’re perfect for sports like yoga, Pilates, football, gym sessions, and also great for hospital stays, physiotherapy, and recovery.

Are your socks suitable for medical or therapeutic use?

Yes! Many of our socks are designed with comfort and safety in mind, ideal for people in recovery, undergoing treatment, or staying in hospital.

Can I wash your grip socks in the machine?

Yes, but we recommend a gentle cycle at 30°C and air drying to maintain grip and longevity.

🧵 Customisation FAQs

Do you offer custom embroidery or printing?

Absolutely! We offer custom embroidery and printing on socks, apparel, and accessories. Perfect for teams, events, or personal gifts.

Is there a minimum order for custom items?

Yes, typically we require a minimum order for customised items. Please contact us for a quote based on your needs.

How do I place a custom order?

You can fill out our custom order form or email us directly with your design idea. Our team will guide you through the process.

📦 Ordering & Shipping FAQs

How long will my order take to arrive?

Orders typically ship within 2–4 business days. Custom orders may take longer depending on design and quantity.

Do you ship internationally?

Yes, we ship within the UK and to selected international destinations. Shipping fees apply.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email.

What if I ordered the wrong size?

No worries. As long as the socks are unworn, we’re happy to exchange them. Check our Returns & Exchanges policy for full details.

💬 Other FAQs

 Do you offer bulk or wholesale discounts?

Yes, we love working with gyms, studios, clinics, and teams. Get in touch for wholesale pricing.

How can I support your mission around mental health and community?

We regularly run campaigns and collaborations. Follow us on social media or subscribe to our newsletter for ways to get involved.

I have a unique idea — can we collaborate?

Absolutely! We’re always open to new ideas and partnerships. Reach out through our Contact page.